Student Accounts

Student Account Refunds

Digital Payments

Refunds of credit balances in your student account must be requested by submitting a “Credit Balance Withdrawal Request” form (must be submitted by the student, not the parent/guardian).

Wesleyan University and Student Accounts is committed to providing you with an easy and frictionless experience when processing your student account refund. The fastest and most convenient way to receive your student account refund is by Digital Payment to your personal bank account (for banks located within the United States and Canada only). The sign up process is quick and easy! Once Wesleyan initiates your student account refund follow these steps:

1. Select the ‘Accept Payment’ button in the email sent on behalf of Wesleyan University (donotreply@jpmorgan.com)
   
   
2. Complete the one time registration which will trigger a verification code to be sent to your cell phone
   
   
3. Enter the verification code and click 'Verify'
   
   
4. Once logged in select 'Accept Payment'
   
   
5. View payment details and select 'Continue'
   
   
6. Add a payment method and select 'Continue'
   
   
7. Review Payment Summary and select 'Submit' (a confirmation email will be sent upon completion)

To manage account information, registered users can login with their email address and password by visiting https://concourse.jpmorgan.com/wesleyan/login.html. To contact Technical Support, email concourse.service.center@jpmchase.com.

If payment isn't accepted within 14 days of the email notification a paper check will be mailed to your WesBox (during the academic year) or your home address. Mailed student refund checks can take up to 3 weeks to arrive. 

All Non-US Citizens: To receive payment be sure you've completed required documents by following instructions found in your WesPortal under Campus Applications > Documents Required by Non-US Citizens.

Students separated from Wesleyan University and/or who no longer have access to their Wesleyan email address will have a check mailed to the home address on file. 

If you have any questions regarding a student account refund please contact us at student-accounts@wesleyan.edu / 860.685.3080.