Wesleyan Mail Room

Usdan
45 Wyllys Ave
Middletown, CT 06459

Frequently Asked Questions

  • When can I start sending packages for my arrival in the Fall?
    You can start sending packages to arrive after August 21st. Due to space limitations, packages arriving prior to that will be returned.
  • How should my friends and family send packages? What if I need something right away?

    We recommend sending packages to students using FedEx and UPS. Wesleyan has an excellent relationship with both companies. They make regular stops on campus for pick up and delivery throughout the day.

    If you need something right away we recommend that you send by FedEx Express.

    Parents: When you mail anything to your student please make sure to use the correct address and list their Wes Mail Number.  Otherwise it will be returned to sender.  If you want to send flowers make sure to select a weekday delivery as WesStation is closed on weekends. The mailing address is 45 Wyllys Ave. Wes Mail number  #XXXXXX Middletown, CT 06459

  • What are your hours?

    During the Academic Year

    9:00 AM - 2:45 Postal Window

    9:00 AM - 4:30 Package Window

    During the Summer, Winter break and other break periods hours will vary. Please check hours under the Usdan University Center for special time periods.  

  • Where are you located?

    We are located in the Usdan University Center in the heart of campus.

    To pick up a package or letter mail go to the package pick up window on the lower level. Take the main elevator down to B level. The package window is down the hall to the left as you exit the elevator.

    To buy stamps or send packages and letters go to the Service Window, take the main elevator down to the B level, the service window is across from the elevator.

  • I received an email letting me know that I have a package or mail. Where do I go to pick it up?

    All packages and mail are available for pick up at the package pick up window on the lower level. Take the main elevator down to B level. The package window is down the hall on the left as you exit the elevator.

  • How are UPS and FedEx packages delivered?

    Letters and packages should be addressed to your Wes Box. This is different than a P.O. box.

    Your name
    Wes Mail Number   
    45 Wyllys Ave.
    Middletown, CT 06459

     All packages and overnight envelopes will be available at the downstairs package pick up window. You will rceive an email as soon as it is ready for pick up.

    Seniors living in wood frame house may now have packages sent directly to your street address, be sure to use the Middletown Zip Code 06457 when sending a package to your street address.  Here is an example:

    Your name
    269 Pine Street
    Middletown, CT. 06457

  • I tracked my package and it said it arrived today but I haven't received an email. Is my package here?
    When tracking packages please keep in mind that we receive and process thousands of letters and hundreds of packages each day. This takes time! UPS, Express Mail and FedEx packages that have been signed for are in the building but have not been processed yet. We will send an email as soon as your package is ready for pick up.
  • How do I find my Wes Mail number ?
    Log into your student portal. On the right hand side in the Bucket labeled Enrollment Status is a link called Enrollment Holds & Addresses. Click on this link. When the site opens click on the Personal-Data link and your Wes Mail Number is listed under Mailing Address on this page.
  • What do I do if I think a package has been lost?
    Stop by the package window and ask for assistance filling out a lost package report.  You may also fill out a lost package notification under the ServiceNow function in oyur WesPortal.
  • What forms of payment do you accept?
    You may pay for postage and shipping with your student account, Middletown Cash,Debit/ Credit Card, or check made payable to Wesleyan University. Student accounts cannot be charged during the summer. Seniors may not pay by student account after the second half of the spring semester.
  • Does it cost anything to use campus mail?
    You do not have to pay postage for on-campus mail. To send mail to another student on campus, address it with their name and their Wes Mail Number and place it in the campus mail in the lobby.
  • I have a mailing for a student event or group that I would like to send to students. How do I go about it?
    As a green inititative to save paper, we do not accept any mass mailings from any department, student group, or outside agency.  Only mail addressed with a proper Wes Mail Number and matching name will be delivered via an email notifying the recipient that they have mail to be picked up.
  • Suspicious Mail: How can I tell and what do I do?

    What should make me suspect a piece of mail?

    • It's unexpected or from someone you don't know.
    • It's addressed to someone no longer at your address.
    • It's handwritten and has no return address or bears one that you can't confirm is legitimate.
    • It's lopsided or lumpy in appearance.
    • It's sealed with excessive amounts of tape.
    • It's marked with restrictive endorsements such as "Personal" or "Confidential."
    • It has excessive postage.

    What should I do with a suspicious piece of mail?

    • Don't handle a letter or package that you suspect is contaminated.
    • Don't shake it, bump it, or sniff it.
    • Wash your hands thoroughly with soap and water.
    • Notify local law enforcement authorities.