Requests  During Drop-In Hours* Drop off Requests & Pick Up Later or Request by Email**  Additional Considerations 
I-20 correction  same day  2 business days 
I-20 replacement  same day  2 business days 
I-20 travel signature  same day  2 business days 
I-20 update (program extension, revision) not permissible  3 business days 
I-20: return from leave not permissible  3 business days  Please connect with your class dean and have your Certificate of Finance ready before you submit your I-20 request. 
dependent I-20  not permissible   3 business days 
CPT I-20 update  not permissible  3 business days 
CPT approval I-20  not permissible  5 business days 
OPT recommendation I-20 not permissible  7 business days  $150 processing fee needs to be submitted prior to obtaining the I-20. 
OPT STEM extension recommendation  not permissible  7 business days $250 processing fee needs to be submitted prior to obtaining the I-20. 
social security number application support letter same day  3 business days 
DMV driver's license/state ID support letter same day  3 business days 

Notes:

  1. The processing time listed above does not include the time needed to mail the documents to students.
  2. Students are responsible for the shipping cost if the documents cannot be picked up on campus.
  3. Requests received after 3 p.m. eastern time will be processed on the next business day.
  4. Request will only be responded to during normal business hours (8:30 am to 5:00 pm Monday to Friday during the academic year; 8:30 am to 5:00 pm Monday to Thursday and 8:30 am to 12 noon on Fridays during the summer.)
*Below is the Fall 2019 OISA drop-in hours (no appointments required): 
Tuesdays: 10:00-11:00 a.m., 2:30-3:30 p.m.
Wednesdays: 2:00-3:30 p.m.
Thursdays: 11:30 a.m.-1:00 p.m.
Fridays: 11:30 a.m.-1:00 p.m., 2:00-3:30 p.m.

** A completed request form and all required documents must be submitted at the time of drop off. Incomplete request form/information will delay the processing time.