student employment

Job Posting

Job Title: Member Services Assistant
Employer: Northern Middlesex YMCA
Address: 99 Union Street
Qualifications/Description: We are looking We are looking for people to join our member service operations team to help deliver a high level of customer service. RESPONSIBILITES • Provide exceptional customer service to members • Provide information on membership and programs • Welcome members and swipe membership cards • Answer the phones and provide information or forward call to the correct department • Conduct facility tours to perspective members • Process new member orientation sign ups • Assist Membership Director with facility signage and bulletin board postings • Attend occasional special events and health fairs • Attend monthly membership staff meetings • As needed, undertake new responsibilities as may be deemed necessary by the Membership Director SKILLS AND COMPETENCIES • Strong customer service orientation • Strong organizational skills with ability to manage multiple tasks and responsibilities • Ability to interact with all levels of staff • Strong verbal and listening skills • Self-starter with ability to manage own work with minimal supervision • Detail orientation and high work ethic
Department Hours: Hours/Week: 10-15
Start Date: ASAP Hourly Rate: $10-$12/hour
Contact: Sue Dionne
E-mail for Interview: sdionne@midymca.org
Phone Number (call for interview if no e-mail address is listed: 343-6222
Supervisor: Sue Dionne
Job Number: 96